Customer Information

Pricing, Invoicing, Availability, Shipping & Return

Pricing | Availability | Shipping | Return Policy

We're Always Open.

You can order from us 24 hours a day, 7 days a week, 365 days a year.

Pricing & Invoicing

When you make a purchase, you will not be charged until your order actually ships.

Ordering Process

1. Click on "Buy" button for the item you wish to purchase. You will then be brought to a screen that shows all the items in your shopping cart. If you wish to add more items click on "resume shopping".
2. When you have finished placing items in your cart, click on "Checkout ". This is located on the shopping cart screen.
3. You will then need to answer a few questions pertaining to your shipping and billing information.
4. After you have finished these steps, your order will process. Shortly after you will receive an e-mail confirmation.
5. You may use Visa, Mastercard, Discover, or American Express, for your online purchases. If you wish to purchase by check, please send your check or money order to the address listed below. Please be sure to include your name, ship to address, product number, description and size.

State Sales Tax

Sales tax is charged on all orders. Why? Because The BeatlesStoreUSA is operated exclusively by Live Nation Merchandise. As a "clicks and mortar" business entity, we are required to charge sales tax on all the merchandise we sell, online and offline.

Soon, we anticipate that national legislation will require all e-commerce brands to charge applicable sales tax. We are simply ahead of the game! Thank you for understanding. We think our premium quality merchandise makes it all worth it, and hope you do too. Because charges for shipping and handling are considered part of the product in most states, by law these charges must be included when sales tax is calculated for these states. No sales tax is charged when buying gift certificates. Purchases paid for with gift certificates, however, will be charged applicable state sales tax.

Availability

As a rule of thumb, The BeatlesStoreUSA products are always in stock. From time to time, however, we may experience a surge of purchases for a particular item, which causes the item to be placed on backorder. If the product you wish to purchase isn't available, we will notify you by email within 48 hours after your order is placed and let you know when you can expect it. Live Nation Merchandise makes every effort to get your purchases to you as quickly as possible. Once the product is back in stock, it ships immediately to you.

Shipping and Delivery Information

Typically, merchandise that is in stock ships within 24-48 hours of an order being placed. If the item you order is not available, the backorder will be shipped immediately upon receipt.

To determine when you will receive your order within the United States, factor in the following:

1. Add 1-2 days after you place your order to assume the ship date
2. Add 5-10 business days to the shipping date to estimate when your merchandise will arrive

International Shipping

If your order is under $ 300 and under maximum weight/size requirements it may be shipped via DHL World Mail- First Class Airmail. With this new option, your order is expedited air express to DHL's international distribution center and will arrive to your address via your local postal service. Shipment should take 10-12 working days. The actual delivery date can vary from country to country depending on customs clearance for your respective country. Additional custom's fees may apply depending on your country's duties.

Orders over $300 will be sent traceable DHL Priority Express.

Shipping & Handling Charge:

Live Nation Merchandise Return Policy

Within 30 days of receipt of your order, you may return any item for a full refund, under the following conditions:

• Items must be in their original condition, with original packaging and accessories
• Music merchandise (tapes, CDs) must be unopened

Naturally, we can process returns and refunds only for items purchased from this store.

1-2-3 Process

Just follow the 3 easy steps below:

1. On your packing slip, please write the reason for your return.
2. Wrap the merchandise securely and box it with the packing slip.
3. Affix the return label from the front of your packing slip on the package and ship to the address indicated on the label. *

Our Address:

Returns Department
5400 Three Notched Road
Crozet, VA
22932-3105
USA 

Returning a Gift?

Just return it to us within 30 days of receipt. We will issue a gift certificate refund to the gift recipient at the same address to which the order was shipped. (Don't worry, we won't let them know about your return.)

Please be sure to include either your packing slip or the e-mail address and name of the person who gave you the gift.

Damaged or Exchanges Items

We're sorry, we are not able to process exchanges online. Please contact us via phone or email. Exchanges originating from and shipping to United States addresses are usually delivered within 2 - 3 weeks from time you put the exchange in the mail, as long as the product is available. If an item is on back order, delivery may be delayed until product is available. If an item is discontinued you will be notified via email by our Customer Service Department. Product must be sent with original packaging. For damaged items please contact our Customer Care Center. A replacement will be sent if available, if not a refund will be processed.

Cancellations

If you would like to cancel your order, please call our Customer Care Center at 1-800-722-2712 or +1-434-244-7300. If your order has already shipped from our warehouse, we cannot cancel your order and you must follow the returns process describe above.

Refunds

Once we have received and processed the returned item, we will notify you via email of your refund. If the return is due to our error, Signatures Network, Inc will refund the entire cost of the original order including shipping.

Problems, Questions, Suggestions?

If you have any problems with your order, please don't hesitate to contact us at Help@BeatlesStore.US. You can also call our Customer Care Center at 1-800-722-2712 or +1-434-244-7300.

Privacy Policy

Privacy and Security

Privacy Assurance | Security Statement

Privacy Assurance

As the entertainment industry's premier developer and distributor of licensed celebrity merchandise, we are firmly committed to ensuring your privacy. Information that you provide while visiting our web site is treated as restricted, sensitive information and we protect it using advanced technology. Below is a full overview of our policies regarding your privacy.

Personal Information

Live Nation Merchandise uses your personal information to:

• Create a user-friendly and satisfying online shopping experience for you
• Quickly and expertly service your account
• Provide you with products you have requested
• Inform you about additional products or services that may be of interest to you

We want our customers to have complete authority over their personal information.

Our information gathering is initialized during the sales transaction process and when customers respond to promotional offers and direct communications. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will honor that request. You may request that we do not use this information to contact you by emailing us at Beatles@maillist.fanfire.com, or mailing your request to BeatlesStoreUSA Customer Service, 11093 Sun Center Drive Suite B, Rancho Cordova, CA 95670 . We do not spam or engage in intrusive campaigns. We do not sell your personal information to third parties except under the following limited conditions:

As part of normal business operations, we share select information for legal/regulatory purposes required by the Internal Revenue Service, Securities and Exchange Commission, and other regulatory and government entities.
• When you elect to share your personal information with Live Nation Merchandise you understand and agree that you are also sharing that information with Apple Corps Limited (the company that manages the affairs of The Beatles) and agents and contractors acting on Apples behalf, with whom Live Nation Merchandise has agreed to provide such information.

You may request that we not share such information with third parties by sending us an email at Beatles@maillist.fanfire.com, or by mailing your request to BeatlesStoreUSA Customer Service, 11093 Sun Center Drive Suite B, Rancho Cordova, CA 95670 .

Live Nation Merchandise analyzes and reports on customer data in the aggregate, never on an individual basis.

Information Security and Quality

We protect your account information by placing it on the secure portion of our Web site. Our network employs server authentication and data encryption technologies for added security.

Online Surveys & Contests

Surveys and contests may be featured on our site. We ask visitors for their contact information, and in some cases, demographic information, so that we can provide you with more targeted promotional offers. You always have the choice to opt out of receiving future mailings.

Cookies

Links

Our Web site may contain links to other sites. We are not responsible for the privacy practices or the content of such Web sites.

For more information about our privacy policy, please e-mail info@fanfire.com.

Security Statement

Credit-card security is top of mind for consumers who shop on the Internet. That's why we use server authentication and data encryption technology. Plus, we safeguard your account information on the secure portion of our Web site, behind the firewall.

Your private information remains just that - private. This allows you to shop for your favorite entertainment merchandise with complete confidence and peace of mind.

If you prefer to make purchases by phone, please call us at 1-800-767-7160 or +1-434-244-7300. Any of our customer-service representatives will be happy to help you with your order.

Your Privacy Rights

You have the right to request from Live Nation Merchandise a list of the categories of your personal information that Live Nation Merchandise has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties direct marketing purposes, as well as the names and addresses of all such third parties. To request this information, please contact us by email at Beatles@maillist.fanfire.com or by mail at BeatlesStoreUSA Customer Service, 11093 Sun Center Drive Suite B, Rancho Cordova, CA 95670

Contact Us

If you have any questions about this policy or our website, please contact us at Beatles@maillist.fanfire.com.

Legal Statement

Copyright and Trademarks | Usage Regulations | Liability Legal Notices

Live Nation Merchandise and its affiliates provide their services to you subject to the following notices, terms, and conditions. Please note that when you use TheBeatlesStoreUSA or any of its services, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service.

Copyright and Trademarks

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of Live Nation Merchandise/Apple Corps Limited/Subafilms Limited or its content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of Apple Corps Limited and protected by U.S. and international copyright laws. All software used on this site is the property of Live Nation Merchandise or its software suppliers and is protected by U.S. and international copyright laws. The content and software on this site may be used as a shopping and selling resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance of the content on this site is strictly prohibited.

Live Nation Merchandise is a registered trademark of Live Nation, in the United States and other countries. Live Nation Merchandise trademarks may not be used in connection with any product or service that is not Live Nation Merchandise, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Live Nation Merchandise or its affiliates. Apple, Beatles and the Beatles logo with the stylised letter T are registered trademarks of Apple Corps Limited, all rights reserved.

Usage Regulations

Neither this site nor any portion of it may be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by Live Nation Merchandise. We, and our affiliates, reserve the right to refuse service, terminate accounts, and/or cancel orders at our discretion, without limitation, if we believe that customer conduct violates applicable law or is harmful to the interests of Live Nation Merchandise and its affiliates.

Copyright Complaints

Live Nation Merchandise and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Counsel with the following written information:

• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
• A description of the copyrighted work that you claim has been infringed upon;
• A description of where the offending material is located on the site;
• Your address, telephone number, and e-mail address;
• A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

You agree to indemnify and hold Signatures Network and all subsidiaries, affiliates, officers, agents, employees, partners, and licensors harmless from any claim or demand, including reasonable attorneys fees, made by any third party due to or arising out of any infringement of your intellectual property.

Live Nation Merchandise's Counsel for notice of claims of copyright infringement on its site is Myles Silton, who can be reached as follows:

Myles Silton
Office of the General Counsel
Live Nation Merchandise
2 Bryant Street, Suite 300
San Francisco, CA 94105
USA
Telephone: (415) 247-7400
Fax: (415) 247-7407

Disclaimer of Warranties

Your use of this website is at your sole risk. The site is provided on an "as is" and "as available" basis. we expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

We make no warranty that (i) the site will meet your requirements, (ii) the site will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the site will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the site will meet your expectations, or that (v) any errors in any data or software will be corrected.

You expressly understand and agree that we shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the site; (ii) the cost of procurement of substitute goods or services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the site; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the site; or (v) any other matter relating to the site.

In no event shall our total liability to you for all damages, losses, and causes of action arising out of or relating to this agreement or your use of the site (whether in contract, tort or otherwise) exceed the amount paid by you, if any, for accessing this site during the twelve (12) months preceding your claim, or one hundred dollars, whichever is greater. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

"The BeatlesStoreUsa (the "Store") is operated exclusively by Live Nation Merchandise, an authorized licensee of Apple Corps Limited ("Apple"). Live Nation Merchandise is solely responsible for administering any transaction in connection with the purchase of merchandise from the store and apple assumes no responsibility in connection therewith.

Limitations of Liability

You expressly understand and agree thatLive Nation Merchandise and its subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Live Nation Merchandise has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained from this website; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service.

Exclusions and limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.

Modification to Website

Live Nation Merchandise reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this website (or any part thereof) with or without notice. You agree that Live Nation Merchandise shall not be liable to you or to any third party for any modification, suspension or discontinuance of the website.

California Law

This site is created and controlled by Live Nation Merchandise, in the State of California, USA. As such, the laws of the State of California will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.

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Contact Information

Questions?

If you have any questions regarding your order, please contact us through one of the following methods:

1. Contact us via our web form.
2. Email Help@BeatlesStore.US.
3. Call our Customer Service at 1-800-767-7160 or +1-434-244-7300.
4. Write us at:

   Live Nation Merchandise
   11093 Sun Center Drive Suite B 
   Rancho Cordova, CA  95670  
   

In these terms and conditions, when we refer to we us or our we mean Signature Networks, Inc.